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Latest News: Online Discount Pharmacy Fantastic range of health and beauty products

Online Pharmacy
 
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Online Pharmacy
  • Lowest Prices
  • Fast delivery
  • Discreet Service
  • Secure Site
  • Customer focused
  • UK based
  • No quibble money back guarantee
 
FAQ
1 PharmacyPlace
1.1 Who are we?
1.2 How can i contact you?
2 Security:
2.1 How do i know my transaction is secure?
2.2 How are my details treated?
2.3 How do you deal with Fraud?
3 Returns / Cancelled orders
3.1 How long does it take for you to refund my card?
3.2 I would like to cancel my order
3.3 Pharmacy Return Policy
3.4 What if I want to return items that are more then 28 days old?
3.5 How long does it take to get a refund?
4 Payment details
4.1 What credit/debit cards do you accept?
4.2 How do i pay by cheque/ postal order?
4.3 How do i pay by bank transfer?
5 Delivery
5.1 How long does it take for my product to arrive?
5.2 How much does delivery cost?
5.3 How can i track my goods?
5.4 Has my order been dispatched?
5.5 What is the latest time i can order for same day dispatch?
5.6 Its been more then 5 days delay, are my goods lost?
6 Customer Account System
6.1 Why do i need a account ?
6.2 How do i change my address?
6.3 How will my information be used?
6.4 How do i delete /cancel my account?
6.5 How do i change my password?
7 Shopping Cart System
7.1 How do i add items to the cart?
7.2 What if i am unable to use the cart?
7.3 Do i need cookies?


FAQ : Customer Account System

Why do i need a account ?

The customer account system helps you keep track of all your orders and makes it easier for you to leave reviews, ask for support or track your order.

We do not sell on any information nor store your card details.


How do i change my address?

Please log into the customer account detail via http://customer.pharmacyplace.co.uk and click edit details.

Please note that if you wish to edit the address for a recently placed and not dispatched order, you have to contact us. For security reasons, the edit details page will not update new order address details.


How will my information be used?
We do not sell or pass on any customer information.  We will not call you for marketing purposes.  We are registered with the information commissioner and all information will eventually be removed as per the requirements of the data protection act

How do i delete /cancel my account?

We are unable to delete accounts as records have to be kept for VAT and accounting purposes. However we will make accounts inactive.

You can select 'No' if you do wish to receive marketing emails from us.


How do i change my password?

To change your password, please login into http://customer.pharmacyplace.co.uk

Under edit details, you can update your password.